Refund Policy
A Legal Overview
At Hyman Financial Solutions PLLC, we believe in transparency and fairness in all client transactions.
This Refund Policy explains how payments, cancellations, and refunds are handled for our services, including tax preparation, bookkeeping, payroll, and business advisory.
By engaging our services or submitting payment, you acknowledge and agree to the terms outlined in this policy.
Refunds are not automatic and are only issued under specific conditions as detailed below.
Refund Eligibility & Non-Refundable Services
Because our services involve professional expertise and time commitment, refunds are generally not available once work has begun or documents have been submitted for processing.
Refunds may be considered in the following cases:
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Duplicate payment made in error
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Billing error caused by Hyman Financial Solutions
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Services purchased but not yet initiated
All refund requests must be made in writing to billing@hymanfinancial.com within 7 days of payment.
Approved refunds will be returned via the original payment method within 7–10 business days.
Non-refundable services include:
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Tax preparation or filing fees
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Bookkeeping, payroll, and advisory retainers
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Business formation, IRS resolution, and compliance filings
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Any service where deliverables or reports have already been provided
If you are dissatisfied with a completed service, please contact us. Our team will review the issue and, where appropriate, offer corrections or a service credit.
Cancellations, Adjustments & Contact Information
To cancel a service before work begins, please email billing@hymanfinancial.com immediately.
Cancellations made before work starts may qualify for a partial refund, less administrative processing fees.
For recurring services (such as bookkeeping or payroll), a 30-day written notice is required before the next billing cycle.
If you have questions about this Refund Policy or wish to request a refund, contact us at:
Email: billing@hymanfinancial.com
Phone: (708) 858-3673
Hyman Financial Solutions PLLC
www.hymanfinancial.com